Learn exactly how every piece of your data is collected, stored, and protected on EG33 — clearly explained in plain language. We believe transparency is the foundation of true security.
This Privacy Policy applies to all services, mobile versions, and affiliated offerings on the EG33 platform. By using EG33, you are considered to have consented to this policy.
EG33 ("we", "the platform") holds your privacy in the highest regard. This Privacy Policy ("Policy") explains how we collect your personal data, where it is stored, and how we keep it secure.
This policy takes effect on 1 January 2026 and has been drafted in accordance with GDPR (General Data Protection Regulation), PDPA, and other applicable international privacy laws. We do not sell your personal data to any third party — that is our core commitment.
This policy applies to: the eg33 website (eg33.run), the mobile browser version, customer support communications, and email & live chat.
If you are under 18, do not use EG33 or provide us with any personal information.
Eg33 collects only what is necessary. We never collect personal information beyond what is required.
| Data Type | Example | Necessity |
|---|---|---|
| Identity Information | Name, date of birth, nationality | Mandatory |
| Contact Information | Mobile Number, Email | Mandatory |
| KYC Documents | NID, Passport | During Verification |
| Payment Information | BKash Number (Masked) | Mandatory |
| Communication Records | Chat & Email Logs | For Support |
Eg33 uses your information only for specific, clearly defined, and lawful purposes. Each purpose is explained in detail below.
Our Commitment: EG33 never sells your personal data to advertisers, data brokers, or any third parties. Your information is used solely to serve you.
Eg33 shares your information only in very limited circumstances and under strict conditions. Those circumstances are detailed below.
Eg33 uses cookies and similar technologies to enhance your platform experience. The types of cookies we use are explained below.
Non-essential cookies can be disabled at any time through your browser settings. However, disabling essential cookies may cause certain features of the platform to stop working.
Eg33 does not retain data beyond what is necessary. Each category of information has a defined retention period.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active account | For service delivery |
| Transaction Records | 5 Years | Legal Obligations |
| KYC Documents | 5 Years | AML Regulations |
| Support Chat Logs | 3 Years | Service Quality Management |
| Analytics Data | 26 Months | Platform Development |
| Marketing Cookies | 13 Months | Consent-Based Use |
Upon expiry, data is securely and permanently deleted or anonymized. It is never retained longer than necessary beyond legal obligations.
As an EG33 member, you hold several important rights over your personal data. We respect these rights and are committed to helping you exercise them effectively.
To exercise these rights privacy@eg33.runEmail us or reach out via live chat.
EG33 takes the protection of children's and minors' privacy extremely seriously. Our platform is strictly for users aged 18 and above.
EG33 employs industry-leading technology and practices to protect your data. Our security systems are continuously updated.
In the event of a data breach, affected members will be notified within 72 hours and the relevant regulatory authority will be informed.
EG33 may update this Privacy Policy when necessary. We will notify you before any significant changes take effect.
The core pillars of our privacy commitment
Every piece of your information on eg33 is protected with the highest level of security. Join with confidence and play with peace of mind.